Yankee Home Never Cattywampus Guarantee

You shouldn’t have to wonder if work is done right in your home. With Yankee Home, you get a Never Cattywampus Guarantee that all our work will be done right.

Here’s how it works: If it becomes evident that your project is Cattywampus at any time, Yankee Home guarantees that the work will be corrected according to manufacturers’ recommendations and current building standards. If necessary, a third-party licensed construction consultant may be brought in to confirm that all construction standards are met.

If we cannot correct the issue within 90 days (subject to product availability) we will remove our products and once another contractor has installed the same or similar products, we will refund your purchase price amount to you.

Property Protection Promise

We promise to leave your home in better condition than we found it. If one of our employees damages something in your home or on your property during installation, Yankee Home will immediately clean, repair, replace, or pay for the damaged item.

Anniversary Inspection Program

As a lifelong client of Yankee Home, you can call us anytime to inspect your project. We recommend an annual inspection for the first five years followed by an inspection every five years for as long as you own your home. Your concerns are our concerns, and we want to be available to solve them immediately. We ask that our clients be flexible when scheduling these appointments.

Peace of Mind Guarantee

Yankee Home provides a line of door and window products designed to increase your peace of mind at home. In the event of a proven forced entry due to the failure of a Yankee Home locking mechanism, Yankee Home will reimburse up to $500 toward the deductible on your homeowner’s insurance claim.

Windows/Doors

Yankee Home warrants that for as long as you own your home, the products installed and workmanship provided will be free from defects. To submit a claim, contact our Customer Support Specialist at 413-341-5259. If you sell or transfer the ownership of your home, you may transfer this warranty and it will be extended one time. This warranty does not apply to reasonable wear and tear. This warranty does not apply to any failure that may be claimed on a homeowner’s insurance policy. If a product, as originally installed, is no longer available, Yankee Home has the right to substitute a product designated by it to be of equal quality. This warranty gives you specific rights, although you may have additional rights which vary from state to state. This warranty may be reviewed prior to sale.

Baths

Yankee Home warrants that for as long as you own your home, the products installed and workmanship provided will be free from defects. Yankee Home warrants that the surface of the Product will not materially fade, yellow, crack, bubble, or peel under normal use and when cared for under the guidelines set forth by the manufacturer. This warranty does not apply to reasonable wear and tear, including discoloring or breakdown of any caulk or silicone after seven years, or for damage caused by a shower/bath system that was not properly maintained. This warranty expressly prohibits the use of unapproved cleaners and expressly excludes damage resulting from the use of same. In addition, this warranty is void if the damage is caused by contact with any of the following: dyes, paints, inks, certain cosmetics, or cleaning agents, abrasive pads, pigments, certain foods, paint remover, fingernail polish remover, solvents or other chemicals, cigarettes or other sources of extreme heat, or abuse of any kind whether intentional or unintentional. This warranty does not apply to any failure that may be claimed on a homeowner’s insurance policy. In the event of a failure of the Product under these terms, Yankee Home reserves the right to partially repair, completely replace, or provide a full or partial refund, whichever Yankee Home deems appropriate in its sole discretion. If a product, as originally installed, is no longer available, Yankee Home has the right to substitute a product designated by it to be of equal quality. To submit a claim, contact our Customer Support Specialist at 413-341-5259. If you sell or transfer ownership of your home, you may transfer this warranty and it will be extended one time. This warranty gives you specific rights, although you may have additional rights which vary from state to state. This warranty may be reviewed prior to sale.

Kitchen Cabinet Warranty

Yankee Home warrants that for as long as you own your home the workmanship provided will be free from defects. Yankee Home warrants that the products installed will be free from defects for seven years. After seven years, the customer will be responsible for covering the costs of material and labor for Yankee to repair or replace any products. This warranty shall exclude all damage to cabinet doors and other restyling products due to misuse, ordinary wear and tear, or neglect by the homeowner or others.

Kitchen Countertops

Yankee Home does not warranty granite countertops. Quartz countertops come with a 15-year warranty. This warranty shall exclude all damage to countertops due to misuse or failure to follow the care and cleaning guide.

To submit a claim, contact our Customer Support Specialist at 413-341-5259. If you sell or transfer the ownership of your home, you may transfer this warranty and it will be extended one time. This warranty does not apply to Delta Touch2o sink faucets. This warranty do not apply to any failure that may be claimed on a homeowner’s insurance policy. If a product, as originally installed, is no longer available, Yankee Home has the right to substitute a product designated by it to be of equal quality. The replacement of new materials for those that may be defective may result in color variance in comparison to the originally installed laminates due to slight color or texture changes by laminate manufacturers and is not indicative of a defect. This warranty gives you specific rights, although you may have additional rights which vary from state to state. This warranty may be reviewed prior to sale.